With the nice discount we got on the pp price from our Rewards points, it ended up being a very inexpensive, thoroughly enjoyable meal. Plus we like the free flowing way to get food - no lines, jump in and out of the food stations to get what you want. Do I like everything they offer - no - but there wasn't anything I selected that wasn't tasty and well prepared.
They were very prompt in replenishing dishes that ran out. Once again we found the food service staff friendly, helpful and the food very well prepared, nicely presented and hot. The offerings are HUGE - not hard to find something you like here - from the fresh salads, cheeses, soups, hot items, ham/turkey, veggies, Chinese items, pizza, pasta, chicken - you name it and they most likely have it.
Yes there was a painfully slow line to get seated (good 15+ minute wait) but once done, our server was pleasant and attentive. Ate here just a couple weeks ago for Sunday dinner and found it once. Not sure why the negative reviews here as my wife and I have always found the Epic Buffet to be a favorite of ours - and we're typically not buffet fans. they let the group ahead of us pass, but carded all of us, and we were in the 28 - 32 age range. Lots of noobs around, they card you to get on the floor and gamble, you must be 21.